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Your use of this site and any purchase is governed by Scots Law and will be deemed to have occurred in mainland United Kingdom.
Liability for any claim shall not exceed the price of goods supplied.
This does not affect your statutory consumer rights.
All descriptions, illustrations, images, text, product information are
our property. No permission is given for use of any of the above. Any such use may be considered an infringement of the holder's rights.
We are not responsible for the content of linked sites, nor have we carried out extensive review of such sites.
Copyright:
All site design, text, graphics, the lay-out and selection of these components; of all software applications, underlying source code, software compilations and all
materials on our web-site are the copyright of
the company. ALL RIGHTS RESERVED.
We reserve the right to refuse to supply any individual or company.
Delivery:
Most UK orders are normally dispatched the following day and should arrive in
4-5 days. We will mail out to the billing address for your credit card, or an alternative delivery address if required.
If your item is not in stock we will back order for you. We will e-mail you to advise that your item cannot be dispatched immediately.
You have the option to cancel your order if you would rather not wait; or may wish to select another product instead.
Our delivery charge is included in the cost of
the product for mainland UK. Other areas/countries delivery charges are available on
request (please contact our sales team
for details).
Security:
We have a safe and secure shopping system over the Internet. All your details are encrypted in the software when your order is placed.
The details are only decrypted when they reach our computer network and are not held in clear text in storage mechanisms on any web-site.
Personal details are only used to process your order and update you on offers/news from
us. You may e-mail us to cancel such updates.
None of your financial details are stored and for your security you will be required to re-enter them each transaction.
We know of no documented cases of credit card fraud using our shopping system. Our aim is to safeguard and protect your details.
Privacy Policy:
We are committed to protecting your privacy.
We do not make your name and address or any other personal information available to any other organisations.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
Returns:
Customers may return goods in saleable condition after cancellation of the supply contract within 7 days. (The 7 days commences on the day after receipt of the goods).
Payment will be returned to the customer with 30 days of cancellation.
Goods must be returned immediately.
The customer must pay the Carriage costs for return of goods.
Guarantees:
The guarantees on heaters will be for 12 months from date of
delivery.
The guarantees on heaters elements will be for 4 months from date of
delivery.
Contact:
Tel:
Mob:
E-mail:
Address:
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